Publishable 20th of March 2013 at 21:00
INTERIOR ARCHITECTURE COMPANY BLUE BLUE SKY IMPROVES CUSTOMERS COLLABORATION WITH HELP FROM PEPRON
Do you automatically get memos from phone calls with customers? What about the hours spent with customers outside the agreed billable hours? Do your current systems used for customer collaboration handle these problems easily with a reasonable yearly cost?
“We approached Blue Blue Sky with our solution because we wanted to show that it’s possible to build a comprehensive workflow management and documenting system also for an interior architecture company from the starting point of customer collaboration with the help of modern and cost effective SaaS services“, Henrik Heusala, business consultant from Pepron, explains the idea behind the project. “We felt that our solution has lots to offer for this particular business area where companies and their customers tend to collaborate very closely and it’s customary to have to go back to the decisions and policies that have been agreed between the parties", he continues.
“Our new system consisting from three different integrated services enables the management of demanding projects with solutions for documenting and customer management with only a slight extra investment in working time when compared to our previous process of recording working hours”, confirms Sami Halonen, business development manager of Blue Blue Sky: “without even mentioning the savings we have experienced in system costs.”
“The best thing about our new system is that it has been customized to work exactly like our existing business processes, and not the other way around where we would have to accommodate our own quality control processes for the new system. We genuinely belief that with the help of this system we can enhance our internal process management and especially improve the quality and tracking of our customer collaboration”, Sami continues.
"The foundation of a modern, lasting customer relationship is trust. Trust is strengthened through precise deliveries, explicit billing and innovative, safe products that fit customer’s need”, Henrik Heusala says and continues: ”Modern customers require fluent service and quality deliveries both from the personnel of the company they are in contact with and from their subcontractors. The cooperation with customers and subcontractors is based on transparent collaboration and trust. This is why we at Pepron always build our solutions from the view point of helping this transparent collaboration and trust exist between our clients and their stakeholders”, Henrik sums up.
For further details contact:
Business Development Manager
Blue Blue Sky Ltd
Phone +35840 042 6561
Phone +35840 534 4595
Blue Blue Sky Oy
The offices of interior architecture company Blue Blue Sky Ltd are located at an old granary called the ”Kruunu-makasiini” at Myllytulli district in Oulu. Blue Blue Sky Ltd offers interior architecture services both to businesses and communities as well as private persons. Blue Blue Sky solves spatial problems. Environments created by Blue Blue Sky are functional, aesthetic and meet their user’s needs. First class spatial design removes physical and psychological obstacles!
Learn more at www.bluebluesky.fi
Pepron is a consultation and solution provider focused on bringing new and innovative ways of using cloud and mobile services into daily business. Pepron uses existing widely adopted cloud and mobile services for building complete and integrated business solutions. Pepron helps in choosing customer and user centric solutions that also satisfy the business needs of organizations. Pepron Ltd.’s offering consists of consulting, delivering of cloud and mobile systems and the maintenance of delivered systems and processes.
Learn more at www.pepron.com