TRANSFLUENT AND PEPRON REMOVE LANGUAGE BARRIERS FROM YOUR CUSTOMER INTERFACE
What does "30 second to Mars", the American multimillion selling rock band led by the famous hollywood actor Jared Leto, American president Barack Obama and a small webshop in Finland have in common? While huge success is hopefully a combining quality in the future, the right answer for this riddle is they all make their communications easier with the use of Transfluent's translation services. With offices in Silicon Valley and Helsinki, Transfluent is on its way to becoming the standard of language translation on the internet.
Transfluent's main product is their translation platform into which the translations are provided by an everyday growing network of human translators. Today Transfluent's platform has over 50 000 human translators and can provide translations in over 100 languages, basically in every language used in the Internet. Transfluent's platform has been integrated to Facebook, Twitter, Wordpress, SINA Weibo (the Chinese Facebook), Magento and Zendesk. As an example, Transfluent's customers can send a Facebook wall post or a Tweet just like they normally would and the platform automatically translates the content and publishes it in the social media world in all the needed languages. Just like it was coming directly from you or your organization. In other words, Transfluent helps businesses go native globally. As a sign of the strength of Transfluent's translation platform it only takes an average of 5 minutes for a Tweet to be translated and published.
TRANSFLUENT WITH ZENDESK
Transfluent's Zendesk integration is a really interesting expansion for the capabilities of Zendesk's customer service platform. Integrating Transfluent's platform with Zendesk enables Zendesk customers to give customer service in every language available in Transfluent's platform. Contrary to doing it the traditional way where it can get very expensive to provide your customers with service in their native languages by e.g. employing part-time service reps without the product knowledge for the needed languages from some 3rd party service provider, Transfluent's Zendesk app makes it both exceptionally easy as well as economical to provide native customer service with your existing staff. That one French customer you've had this year contemplating on whether to make his large purchase from you or from someone who can offer him clear answers to his questions in his native language can now be serviced with his native language with only paying for the needed translation and the pay-per-use fee being based on the amount of words you need to understand or answer him. The only choice you have to make is whether to trust your message in the hands of an amateur (6c per word for every language combination) or a professional (18c per word for every language combination).
Want to learn how Pepron can help you deploy Transfluent's platform?
Transfluent is the ultimate high-tech solution for language translations in social media, web and apps. We do what traditional translation companies cannot – fast, dynamic and yet high quality. Transfluent connects you and your company's digital communication channels to 50,000 professional translators, providing high-quality translations in over 100 languages, fast.
Learn more at www.transfluent.com
Zendesk is the leading provider of proven, cloud-based customer service software. For growing organizations, Zendesk is the fastest way to enable great customer service. More than 25,000 Zendesk customers, including Sony Music, Box, Gilt Group, Disney, Vodafone, Rovio, Xerox, Groupon and Gov.UK, trust Zendesk with their most valuable assets: their customers, partners, and employees.
Learn more at www.zendesk.com
Pepron is a consultation and solution provider focused on bringing new and innovative ways of using cloud and mobile services into daily business and customer service. Pepron uses existing widely adopted cloud and mobile services for building complete and integrated business solutions. Pepron helps in choosing customer and user centric solutions that also satisfy the business needs of organizations. Pepron Ltd.’s offering consists of consulting, delivering of cloud and mobile systems and the maintenance of delivered systems and processes.
Learn more at www.pepron.com.
Transfluent in action - See attachments below for an example on how a news release is translated through Transfluent's service